How Mail-In Repairs Work

 

🔧 Simple, Fast & Hassle-Free Repairs


Getting your device repaired with FrameRate Builds is quick and straightforward.

No need to visit a shop — just send your device, and we’ll take care of the rest.



📦 Step 1 – Choose Your Repair


Browse our repair services and select the one that matches your device and issue.


We cover:

🎮 Consoles & Controllers

📱 Phones & Tablets

🚗 Dash Cams


👉 Each repair clearly shows pricing and what’s included.



📬 Step 2 – Send Your Device


After placing your order, securely package your device and send it to us.

Use a tracked postal service

Include your order details inside the package

We’ll confirm as soon as it arrives



🛠️ Step 3 – Expert Repair


Your device will be professionally repaired using high-quality parts and tools.

Fully tested before return

Clean, precise workmanship

No shortcuts — done properly



🚚 Step 4 – Fast Return Delivery


Once your repair is complete, we’ll ship your device back using tracked delivery.

Fast turnaround times

Fully tracked return shipping

Packaged safely and securely



Warranty Included


Every repair includes a warranty covering the fitted parts and workmanship. The applicable period is shown on the individual service listing, with most repairs covered for at least six months.


If anything isn’t right, we’ll make it right.



💬 Need Help?


Not sure what repair you need?

Just get in touch and we’ll point you in the right direction.


👉 Contact Us

Pack your device safely

A padded envelope is not enough protection for electronics. Read our device-specific guide before posting.

How to pack electronics for mail-in repair →