How Mail-In Repairs Work
🔧 Simple, Fast & Hassle-Free Repairs
Getting your device repaired with FrameRate Builds is quick and straightforward.
No need to visit a shop — just send your device, and we’ll take care of the rest.
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📦 Step 1 – Choose Your Repair
Browse our repair services and select the one that matches your device and issue.
We cover:
• 🎮 Consoles & Controllers
• 📱 Phones & Tablets
• 🚗 Dash Cams
👉 Each repair clearly shows pricing and what’s included.
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📬 Step 2 – Send Your Device
After placing your order, securely package your device and send it to us.
• Use a tracked postal service
• Include your order details inside the package
• We’ll confirm as soon as it arrives
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🛠️ Step 3 – Expert Repair
Your device will be professionally repaired using high-quality parts and tools.
• Fully tested before return
• Clean, precise workmanship
• No shortcuts — done properly
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🚚 Step 4 – Fast Return Delivery
Once your repair is complete, we’ll ship your device back using tracked delivery.
• Fast turnaround times
• Fully tracked return shipping
• Packaged safely and securely
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✅ Warranty Included
Every repair includes a warranty covering the fitted parts and workmanship. The applicable period is shown on the individual service listing, with most repairs covered for at least six months.
If anything isn’t right, we’ll make it right.
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💬 Need Help?
Not sure what repair you need?
Just get in touch and we’ll point you in the right direction.
Pack your device safely
A padded envelope is not enough protection for electronics. Read our device-specific guide before posting.