Customer Reviews
Posting a dash cam, controller, tablet or retro console to somebody you have never met requires trust. These are genuine comments from customers who have used FrameRate Builds for mail-in repairs and upgrades.
Trusted by repair customers across the UK
Five-star Google reviews • 100% positive eBay seller feedback
Read our Google reviews View our eBay feedbackGoogle customer reviews
★★★★★
“Excellent value and service. I highly recommend this business. I had a dashcam that developed a fault with the camera display and also needed a new battery. Anthony was honest and kept me updated and ultimately repaired the fault, all for the same cost. Would definitely use again.”
Ross Price — Google review
★★★★★
“Very fast turn round.”
Derek Pyke — Google review following a dash-cam battery replacement
Verified eBay buyer feedback
The following short excerpts were originally posted publicly by customers on the FrameRate Builds eBay account. Buyer usernames have been omitted for privacy.
★★★★★
“Excellent service from start to finish. Great communication and fast turnaround, would definitely use again.”
★★★★★
“Returned my dash cam for a replacement battery on Monday and it was back with me by Friday. Communication was excellent.”
★★★★★
“Great service once again. Fast turn around and good comms. Thanks.”
★★★★★
“Pleasure to do business with. Very quick turnaround and great communication.”
★★★★★
“Excellent service, amazing comms, highly recommended.”
★★★★★
“Absolutely fantastic service. Used twice now and will definitely use again. Highly recommended and fast postage.”
★★★★★
“Brilliant service, lots of communication and timely postage. My controller feels amazing.”
★★★★★
“Great communication and service to go with swift delivery.”
What customers value
- Honest diagnosis and realistic repair advice
- Clear communication throughout the mail-in process
- Fast turnaround where parts and fault conditions allow
- Professional component-level workmanship
- Tracked return postage
Reviews are shown as customer feedback and are not combined into on-site product-rating structured data. Source profiles can be viewed using the links above.