Nextbase 322GW Dash Cam Battery Replacement – Mail-In Repair Service

Nextbase 322GW Dash Cam Battery Replacement

If your Nextbase 322GW dash cam no longer holds charge, shuts down unexpectedly, or only works when plugged in, the internal battery may have failed.

This professional mail-in repair service replaces the original battery with a new upgraded lithium-polymer battery, restoring normal operation and reliable performance.

Your dash cam will be carefully disassembled, the faulty battery removed, and a replacement installed and tested before being returned.

Common symptoms

• Dash cam only works when plugged in

• Camera shuts down when power is removed

• Battery will not hold charge

• Device powers off after a few seconds

What’s included

✔ Replacement upgraded battery installed

✔ Internal inspection and cleaning

✔ Full testing before return

✔ Secure return shipping

How the repair works

1️⃣ Purchase the repair service

2️⃣ Package your dash cam securely

3️⃣ Post it to us using tracked delivery

4️⃣ We complete the repair, test it and return it by tracked delivery

Repairs are normally completed within 1–2 working days after receipt, subject to inspection, parts availability and current workload.

Compatible model

Nextbase 322GW dash camera

Important

This is a mail-in repair service.

You are purchasing the repair installation, not the dash cam itself.

Shipping instructions will be provided after purchase.

Diagnosing a 322GW battery problem

A Nextbase 322GW that powers up and records correctly while connected to a known-good supply, but then switches off immediately when the supply is removed, is showing a classic sign of lost battery capacity. Some units may also become unreliable during start-up or shutdown as the internal cell deteriorates. A battery fault is less likely to explain problems that continue unchanged while the camera is receiving stable external power, so post-repair testing helps separate a genuine battery issue from SD-card, cable, connector or electronic faults.

Nextbase 322GW battery replacement FAQs

Why will my 322GW not stay on without the power cable?
If it behaves normally when powered but cannot remain on once disconnected, the internal battery may no longer be storing charge.

Do I need to send the mount or power cable?
Normally the main dash cam is all that is required unless we specifically ask for accessories to investigate a separate fault.

Is the 322GW tested after the battery is changed?
Yes. The camera is reassembled and checked after installation before return.

Warranty

The replacement battery is covered for 6 months against manufacturing defects. Installation and workmanship are covered for 12 months against repair-related faults. Normal battery ageing or reduced runtime through regular use, accidental damage, liquid damage, impact damage, misuse and unrelated faults are not covered. This voluntary warranty is in addition to your statutory rights.